CHANGED YOUR MIND? GIVE US A CALL.

HOW TO CANCEL

IF YOU WISH TO CANCEL YOUR PLAN, PLEASE CONTACT OUR CANCELLATION TEAM.

COOLING OFF PERIOD

THERE IS AN INITIAL COOLING OFF PERIOD AS DEFINED BELOW.

• THE ‘COOLING OFF PERIOD’ IS THE FOURTEEN DAY PERIOD FROM THE DATE YOU HAVE AGREED TO PURCHASE YOUR SERVICE PLAN AND PAYMENT IS TAKEN, PLEASE MAKE SURE YOU CONTACT US WITHIN THIS PERIOD IF YOU WISH TO CANCEL. please request email confirmation of the refund if you require this at the point of speaking to our customer services team.

PLEASE CONTACT OUR CANCELLATIONS TEAM IF YOU WISH TO DISCUSS THIS FURTHER.